Our Client Relationship.
- We represent the client with integrity, confidentiality, and diligent application of professional skills throughout the entire specification, search, identification and assimilation process.
In order to effectively represent each client, we also represent the final candidate to develop a clear understanding of personal goals, focus, people skills, managerial style, cultural fit, personal lifestyle, and experience mix. We are tenacious in due diligence to assure verification of references, credentials, and background.
Our objective is to be viewed by the client and candidates as simply the best at what we do. This requires a tireless effort of continuous improvement, individual client services and a completion ratio of 100%. Bruce Brownson has invested in excess of thirty years either with four of the "big six" or with B. Brownson & Associates, L. P., and his focus and that of the firm will not shift.
- Client relationships can only be driven by integrity, trust, service, and exceeding expectations. Therefore, we complete 100% of the assignments we undertake. This is our personal expectation. We are pleased to furnish client references to document this statement.
Our focus, rather than size, is service and responsiveness. Our measure of success is exceeding client expectations. This is assured and enhanced through a formal quality audit at the conclusion of each assignment. We want to know how to fine tune and better serve our clients through service. This focus drives the customized client service processes and the quality audit.